frequently asked questions
frequently asked questions
Lots of questions and my best to answer them all. If you can find what you're looking for, feel free to contact me.

How can I pay?
With iDEAL, Paypal, creditcard or Bank transfer. Keep in mind that products will be send after the money is transferred, if you choose bank transfer, this can sometimes take up to 1-2 workdays (account number NL12SNSB0898496101 - BIC SNSBNL2A in name of ankepanke in Eygelshoven (NL) citing the order number).

How much is the shipping?
Products are send in an bubble envelope (track and trace not possible) and are automatically calculated based on weight and where it needs to go using the current prices from Postnl. You can see how much it is in the shopping cart.
> Netherlands $ 1,67 - $ 4,18
> Europe $ 2,97 - $ 10,38
> World $ 2,97 - $ 16,31

What is de delivery time?
After the payment is completed:
> NL 2-3 workdays
> EU 1 week
> W 3-4 weeks

I'm didn't get an order confirmation email, why not?
Check the spam folder and if there's nothing there too, send me a message.

I'm not happy with my purchase, can I get a refund?
Send a message explaining why you want to return the product and I will try to solve the problem. When I can’t, you can of course return the product and you will get a refund. Shipping not included.

I would like to review your product on my blog, can I get a free sample?
I love collaborations, so contact me and we'll see what we can do together.

I really like the designs, can I sell them in my shop?
No, at the moment I don't do wholesale.

I have an idea for a RTTD!
Please tell me about it! I'm always up for new ideas.